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You have the right to withdraw from this contract within fourteen days without having to provide a reason. This withdrawal period is fourteen days from the day on which you or a third party assigned by you (that is not the carrier) took possession of the (last) wares.

To exercise your right of withdrawal, you must contact us:

A.W.Niemeyer GmbH, Holstenkamp 58, 22525 Hamburg
Telephone: ++49 +40 / 89 96 97 - 505 
Fax: ++49 +40 / 89 01 460
or via e-mail on

with a clear declaration (e.g. via post, fax or email) of your decision to withdraw from this contract. You may use the withdrawal template provided by us, but this is not mandatory. You can print out the withdrawal template below. In order to uphold the withdrawal deadline, it is the timely dispatch of your declaration that counts.



If you withdraw from this contract, we shall refund all payments already made by you, including delivery costs (with the exception of additional costs arising from you selecting a more expensive delivery option that our cheapest standard delivery option), within fourteen days from the day we received your declaration of withdrawal. For this refund, we will use the same payment method you used for the original transaction, unless otherwise expressly agreed with you. You will not be charged for this refund. We may refuse to refund payments until we have received the returned wares or until you have provided sufficient proof that you have dispatched the wares, whichever is earlier. You must return or transfer the wares to the above address within fourteen days of submitting your declaration of withdrawal. This deadline shall be considered honoured as long as you dispatch the wares by the end of the deadline. We shall bear the costs to return the wares. You must only cover costs relating to a product’s loss of value if this can be traced back to you handling the goods further to what is necessary to ascertain the wares’ quality, attributes and functions.




If you wish to withdraw from the contract, you can (but do not have to)
fill out the following template.


Please send the completed template to:

A.W. Niemeyer GmbH
Holstenkamp 58
22525 Hamburg



I/we(*) hereby withdraw from the contract I/we(*) entered into concerning the purchase of the following wares (*) / provision of the following service (*)
Ordered on (*) / Received on (*)
Consumer Name
Consumer Address
Consumer Signature (only when on paper)

(*) Cross out what does not apply to you